UC300-Sales(UC300-Sales)

The UC300 Sales course is focused on understanding Cisco's approach to the SMB space and how to present the features of the UC300 product against its competitors.  The course will also help sales representatives to understand the advantages that the UC300 product can bring to the SMB customer and how they can achieve Enterprise style features at a drastically lower cost.

• Basic VoIP and Telephony knowledge

This course is intended for sales staff, sales managers, and account managers involved in the selling of Unified Communications 300 solutions.

·       Outline Cisco as an organisation, and describe their focus on the SMB market.

·        Outline the changes taking place in the voice telephony market.

·        Define Unified Communications, and outline the role of VOIP, and IP Telephony.

·        Outline the Cisco SMB strategy and how the Cisco UC300 fits into this strategy.

·        Overview of the main product features and facilities.

·        Translate solution features into customer business benefits.

·        The target market segment.

·        The UC300 solution options.

·        The features of each of the U300 solution options.

·        Delivery options for the UC300.

·        Service and Support Options.

·        Outline key questions to discover customer site suitability.

·        Contrast the UC300 with other competitive solutions.

·        Correctly position UC300 solutions for a particular customer via case studies.