CIPT Boot Camp - CIPT1 / CIPT2(CIPTBOOTv8)

This course is given on these dates and locations:

CCVP Certification is a new certification focusing on Voice over IP technologies. The CCVP Boot Camp is split into three one week classes designed to provide the student with adequate knowledge needed to pass the five certification tests required for CCVP Certification. Week two focuses on CIPT1 and CIPT2. Students will be presented with the core competencies associated with CIPT converged networks. Students will be instilled with the necessary skills and knowledge needed to plan, design, implement, and operate a Cisco IPT solution. Due to the intense format of this boot camp style course (10 days of study compressed into 5), it is strongly recommended that students have CCNA Voice Certification. ICND along with working knowledge of LANs, WANs, IP switching and routing, and PSTN operations and voice fundamentals are also suggested.  Major issues will be covered in the curriculum; it is expected that students will self study minor issues.  This course is for network engineers who will be designing IP Telephony solutions that include the deployment of Cisco CallManager software and associated VoIP equipment.

Please note that this course can be taken as part of the 15 day Cisco Certified Voice Professional Boot Camp (CCVP). Please note that although the course content is categorized as intermediate, the learning tempo/rate of delivery of the course is advanced.  Therefore, we recommend that candidates have a solid theoretical foundation as well as considerable practical experience when considering boot camp enrollment.

The knowledge and skills you should have before attending this course are as follows:
• Computer networking, to include LANs, WANs, and IP switching and routing
• Enable VLANs and DHCP
• Working knowledge of the Media Gateway Control Protocol (MGCP) and its implementation on Cisco IOS gateways
• Working knowledge of converged voice and data networks
• Ability to configure and operate Cisco routers and switches

This is an intermediate course for:
• Network professionals who install, configure, and manage Cisco IP Telephony solutions
• Those pursuing CCVP Certification

Upon completing this course, you will be able to meet these overall objectives:
• Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
• Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management.
• Configure Cisco Unified Communications Manager to support on-cluster calling in a single site deployment
• Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls the PSTN
• Configure Cisco Unified Communications Manager media resources, features and voice mail integration
• Describe multisite deployment issues and solutions, and describe and configure required dial plan elements
• Implement call processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express in SRST mode
• Implement call admission control to prevent oversubscription of the IP WAN
• Implement features and applications that are pertinent for multisite deployments
• Secure a Cisco Unified Communications IP Telephony deployment

Module 1: Introduction to Cisco Unified Communications Manager
Describe Cisco Unified Communications Manager, including its functions, architecture, deployment and redundancy options, and how to install or upgrade.

Lesson 1: Understanding Cisco Unified Communications Manager Architecture
This lesson defines Cisco Unified Communications Manager requirements for hardware, operating system, database, communication, and licensing.

• Cisco Unified Communications Overview
• Cisco Unified Communications Manager Overview
• Cisco Unified Communications Manager Hardware Requirements
• Cisco Unified Communications Manager Operating System
• Cisco Unified Communications Manager Database
• Cisco Unified Communications Manager Licensing

Lesson 2: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options
This lesson defines Cisco Unified Communications Manager deployment options and redundancy designs.

• Cisco Unified Communications Manager Deployment Options Overview
• Cisco Unified Communications Manager Single-Site Deployment
• Cisco Unified Communications Manager Multisite Deployment with Centralized Call Processing
• Cisco Unified Communications Manager Multisite Deployment with Distributed Call Processing
• Cisco Unified Communications Manager Multisite Deployment with Clustering over the WAN
• Cisco Unified Communications Manager Deployment on Virtualized Servers
• Cisco Unified Communications Manager Call-Processing Redundancy

Module 2: Administering Cisco Unified Communications Manager
Perform Cisco Unified Communications Manager initial configuration and user management.

Lesson 1: Managing Services and Initial Configuration of Cisco Unified Communications Manager
This lesson defines how to activate required Cisco Unified Communications Manager Services, configure initial settings, and remove DNS reliance.

• Cisco Unified Communications Manager Initial Configuration Overview
• Cisco Unified Communications Manager Network Configuration Options Overview
• Cisco Unified Communications Manager NTP and DHCP Considerations
• DNS Considerations
• Cisco Unified Communications Manager Network and Feature Services
• Cisco Unified Communications Manager Enterprise Parameters and Enterprise Phone Configuration
• Cisco Unified Communications Manager Service Parameters

Lesson 2: Managing User Accounts in Cisco Unified Communications Manager

• This lesson defines how to manage user accounts, including integrating Cisco Unified Communications Manager with a corporate LDAP directory and enabling multiple levels of user privileges.
• Cisco Unified Communications Manager User Accounts Overview
• Managing User Accounts Using the Administration GUI
• Cisco Unified Communications Manager BAT Overview
• Managing User Accounts Using Cisco Unified Communications Manager BAT
• LDAP Overview

Module 3: Enabling Single-Site On-Net Calling
Configure Cisco Unified Communications Manager to support on-cluster calling.

Lesson 1: Understanding Endpoints in Cisco Unified Communications Manager
This lesson defines the general features and unique characteristics of the H.323, SCCP, and SIP endpoints that are supported by Cisco Unified Communications Manager.

• Cisco Unified Communications Manager Endpoints Overview
• Cisco IP Phone Boot Sequence
• H.323 Endpoint Support in Cisco Unified Communications Manager
• SIP Third-Party IP Phone Support in Cisco Unified Communications Manager

Lesson 2: Implementing IP Phones
This lesson defines how to implement SCCP and SIP (Cisco and third-party) phones in Cisco Unified Communications Manager.

• Endpoint Configuration Tools and Elements Overview
• IP Phone Autoregistration
• Configuring Autoregistration
• Cisco Unified Communications Manager BAT and Auto-Register Phone Tool
• Using Cisco Unified Communications Manager BAT for Adding Phones to Cisco Unified Communications Manager
• Manually Adding Phones to Cisco Unified Communications Manager

Module 4: Single-Site Off-Net Calling
Implement PSTN access in Cisco Unified Communications Manager and to build a dial plan in a single-site Cisco Unified Communications Manager deployment.

Lesson 1: Implementing PSTN Gateways in Cisco Unified Communications Manager
This lesson defines the implementation of PSTN gateways in Cisco Unified Communication Manager.

• Gateway Review
• MGCP Gateway Implementation
• H.323 Gateway Implementation
• SIP Gateway Implementation

Lesson 2: Configuring Cisco Unified Communications Manager Call-Routing Components
This lesson defines how to configure Cisco Unified Communications Manager numbering plans, directory numbers, route groups, route lists, route patterns, digit analysis, and urgent priority for on- and off-net calls.

• Dial Plan Components
• Endpoint Addressing
• Cisco Unified Communications Manager Call Routing
• Cisco Unified Communications Manager Digit Analysis
• Special Call-Routing Features
• Cisco Unified Communications Manager Path Selection
• Cisco Unified Communications Manager Path Selection Configuration

Lesson 3: Using Partitions and CSSs to Implement Calling Privileges for On-Net Calls
This lesson defines the need and uses for calling privileges and how to implement them in Cisco Unified Communications Manager.

• Calling Privileges Overview
• Partitions and CSSs
• Example of Partitions and CSSs
• Partition and CSS Considerations

Lesson 4: Implementing Cisco Unified Communications Manager Digit Manipulation
This lesson defines digit-manipulation elements in Cisco Unified Communications Manager and how to implement them.

• Cisco Unified Communications Manager Digit Manipulation Overview
• Cisco Unified Communications Manager Digit-Manipulation Flow
• Cisco Unified Communications Manager Digit-Manipulation Configuration Elements Overview
• Cisco Unified Communications Manager External Phone Number Masks
• Cisco Unified Communications Manager Translation Patterns
• Cisco Unified Communications Manager Transformation Masks
• Cisco Unified Communications Manager Digit Stripping and Digit Prefixes
• Cisco Unified Communications Manager Significant Digits
• Cisco Unified Communications Manager Global Transformations
• Cisco Unified Communications Manager Incoming Number Settings

Lesson 5: Implementing Gateway Selection and PSTN-Access Features
This lesson defines the need and uses for gateway selection and PSTN-access features and how to implement them in Cisco Unified Communications Manager.

• Calling-Privileges Applications Overview
• Implementing Time Schedules and Time Periods
• Implementing Gateway Selection and CoS
• Implementing 911 and Vanity Numbers
• Implementing Carrier Selection Based on Time of Day
• CMC and FAC
• Implementing CMC and FAC

Lesson 6: Implementing Call Coverage in Cisco Unified Communications Manager
This lesson defines call coverage and how to implement it in Cisco Unified Communications Manager.

• Cisco Unified Communications Manager Call-Coverage Support
• Shared Lines
• Call Hunting
• Call-Hunting Scenarios
• Call-Hunting Configuration

Module 5: Media Resources
Implement Cisco Unified Communications Manager media resources.

Lesson 1: Implementing Media Resources in Cisco Unified Communications Manager
This lesson defines Cisco Unified Communications Manager media resources, including conferences, transcoders, and MTP, as well as MOH and annunciator services.

• Media Resources Overview
• Cisco Unified Communications Manager Media Resources Support
• Conference Bridge Overview
• Conference Bridge Media Resource Configuration
• Meet-Me Conference Configuration
• MOH Overview
• MOH Configuration
• Annunciator Overview and Configuration
• Media Resources Access-Control Overview
• Media Resources Access-Control Configuration

Module 1: Multisite Deployment Implementation
Describe multisite deployment issues and solutions, and describe and configure required dial plan elements.

Lesson 1: Identifying Issues in a Multisite Deployment
This lesson defines issues pertaining to multisite deployment and relates the issues to multisite connection options.

• Multisite Deployment Issues Overview
• Quality Issues
• Bandwidth Issues
• Availability Issues
• Dial Plan Issues
• NAT and Security Issues

Lesson 2: Identifying Multisite Deployment Solutions
This lesson defines solutions for multisite deployment issues.

• Multisite Deployment Solution Overview
• QoS
• Solutions to Bandwidth Limitations
• Availability
• Dial Plan Solutions
• NAT and Security Solutions

Lesson 3: Implementing Multisite Connections
This lesson defines how to configure gateways and trunks in multisite environments. Upon completing this lesson, the learner will be able to meet these objectives:

• Multisite Connection Options
• MGCP Gateway Implementation Review
• H.323 Gateway Implementation Review
• Trunk Implementation Overview
• SIP Trunk Implementation
• Intercluster and H.225 Trunk Implementation

Lesson 4: Implementing a Dial Plan for International Multisite Deployments
This lesson defines how to implement a dial plan to support inbound and outbound PSTN dialing, site-code dialing, and TEHO in an international environment.

• Multisite Dial Plan Overview
• Implementing Site Codes for On-Net Calls
• Implementing PSTN Access in Cisco IOS Gateways
• Implementing Selective PSTN Breakout in Cisco Unified Communications Manager
• Implementing PSTN Backup for On-Net Intersite Calls
• Implementing Tail-End Hop-Off
• Globalized Call Routing
• Globalized Call-Routing Considerations
• Module 2: Centralized Call-Processing Redundancy Implementation
• Implement call-processing resiliency in remote sites by using Cisco Unified SRST, MGCP fallback, and Cisco Unified Communications Manager Express in Cisco Unified SRST mode.

Lesson 1: Examining Remote Site Redundancy Options
This lesson defines the mechanisms for providing call survivability and device failover in remote sites, including the functions, operation, and limitations of each mechanism. Upon completing this lesson, the learner will be able to meet these objectives:

• Remote Site Redundancy Overview
• Cisco Unified SRST Operation
• MGCP Fallback Operation
• Cisco Unified SRST Versions and Feature Support
• Dial Plan Requirements for MGCP Fallback and Cisco Unified SRST Scenarios

Lesson 2: Implementing SRST and MGCP Fallback
This lesson defines how to configure Cisco Unified SRST to provide call survivability for IP phones, and MGCP fallback for gateway survivability.

• MGCP Fallback and Cisco Unified SRST Configuration Overview
• Cisco Unified Communications Manager SRST Configuration
• Cisco IOS Gateway SRST Configuration
• Cisco IOS Gateway MGCP Gateway Fallback Configuration
• Cisco Unified Communications Manager Dial Plan Configuration for Cisco Unified SRST Support

Lesson 3: Implementing Cisco Unified Communications Manager Express in SRST Mode
This lesson defines how to configure Cisco Unified Communications Manager Express to provide telephony services to IP phones if the connection to the centralized call agent is lost.

• Cisco Unified Communications Manager Express Overview
• Cisco Unified Communications Manager Express Features
• General Configuration of Cisco Unified Communications Manager Express
• Configuration of Cisco Unified Communications Manager Express in SRST Mode

Module 3: Bandwidth Management and CAC Implementation
Implement bandwidth management and CAC to prevent oversubscription of the IP WAN.

Lesson 1: Managing Bandwidth
This lesson defines techniques to reduce bandwidth requirements on IP WAN links in Cisco Unified Communications Manager multisite deployments.

• Bandwidth Management Overview
• Cisco Unified Communications Manager Codec Configuration
• Local Conference Bridge Implementation
• Transcoder Implementation
• Multicast MOH from Branch Router Flash Implementation

Lesson 2: Implementing CAC

• CAC Overview
• Locations
• RSVP-Enabled Locations
• Automated Alternate Routing
• SIP Preconditions
• H.323 Gatekeeper CAC

CIPT 1 8.0 LABS
Lab 2-1: Configuring Cisco Unified Communications Manager Initial Settings
Lab 2-2: Managing User Accounts in Cisco Unified Communications Manager
Lab 3-1: Implementing IP Phones
Lab 4-1: Implementing PSTN Gateways
Lab 4-2: Configuring Cisco Unified Communications Manager Call-Routing Components
Lab 4-3: Implementing Digit Manipulation
Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
Lab 5-1: Implementing Media Resources

CIPT 2 8.0 LABS
Lab 1-1: Implementing Basic Multisite Connections
Lab 1-2: Implementing a Dial Plan for International Multisite Deployments
Lab 2-1: Implementing SRST and MGCP Fallback
Lab 2-2: Implementing Cisco Unified Communications Manager Express to Provide Redundancy
Lab 3-1: Implementing Bandwidth Management
Lab 3-2: Implementing CAC


The following modules / labs will not be covered during the course unless time permits. You will recieve the course material for self study purposes.


CIPT1 v8.0

Module 6: Feature and Application Implementation
Implement Cisco Unified Communications Manager features and applications.

Lesson 1: Configuring Cisco IP Phone Services
This lesson defines how to configure Cisco IP Phone Services.

• Cisco IP Phone Services Overview
• Cisco IP Phone Services Redundancy
• Cisco IP Phone Services Configuration
• Cisco IP Phone Services Subscriptions

Lesson 2: Configuring Cisco Unified Communications Manager Native Presence
This lesson defines how to configure presence-enabled speed dials and lists.

• Cisco Unified Communications Manager Native Presence Overview
• Cisco Unified Communications Manager Native Presence Operation
• Cisco Unified Communications Manager Native Presence Access Control
• Cisco Unified Communications Manager Native Presence Implementation

Lesson 3: Configuring Cisco Unified Mobility
This lesson defines how to configure Cisco Unified Mobility.

• Cisco Unified Mobility Overview
• Cisco Unified Mobility Call Flows
• Cisco Unified Mobility Implementation Requirements
• Cisco Unified Mobility Considerations
• Cisco Unified Mobility Configuration

CIPT 2 v8.0
Module 4: Implementation of Features and Applications for Multisite Deployments
Implement Device Mobility and Cisco Extension Mobility.

Lesson 1: Implementing Device Mobility
This lesson defines how Device Mobility works and how it is implemented.

• Issues with Devices Roaming Between Sites
• Device Mobility Overview
• Device Mobility Configuration Elements
• Device Mobility Operation
• Device Mobility Interaction with Globalized Call Routing
• Device Mobility Configuration

Lesson 2: Implementing Cisco Extension Mobility
This lesson defines how Cisco Extension Mobility works and how it is implemented. Upon completing this lesson, the learner will be able to meet these objectives:

• Issues when Users Roam Between Sites
• Cisco Extension Mobility Overview
• Cisco Extension Mobility Configuration Elements
• Cisco Extension Mobility Operation
• Cisco Extension Mobility Configuration

• SAF and CCD Overview
• SAF Characteristics
• CCD Characteristics
• CCD Operation
• SAF and CCD Implementation
• CCD Considerations