Implementing Cisco Unified Communications Manager Part 1(CIPT1v7)

This course is given on these dates and locations:

This course prepares students for installing and configuring a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 6, the call routing and signaling component for the Cisco Unified Communications solution. This course includes lab activities in which students will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. Students will also implement media resources, Lightweight Directory Access Protocol (LDAP), and voice mail integration as well as numerous user telephone features. Prior to attending this course, students must have solid knowledge and understanding of the following: computer networking including LANs, WANs, and IP switching and routing, enabling VLANs and DHCP, and MGCP and its implementation on Cisco IOS gateways. This course is ideal for network professionals who install, configure, and manage Cisco IP Telephony solutions.

ARP is pleased to offer the official Cisco courseware version 6.x which is the required information/content for the current Cisco exam.  Our labs have been updated to offer the latest version 7.x.

The knowledge and skills that a learner should have before attending this course are as follows:
Computer networking, to include LANs, WANs, and IP switching and routing
Enable VLANs and DHCP
Working knowledge of the Media Gateway Control Protocol (MGCP) and its implementation on Cisco IOS gateways

This is an intermediate course for:
Network professionals who install, configure, and manage Cisco IP Telephony solutions.
Those pursuing CCVP Certification.

Upon completing this course, the learner will be able to meet these overall objectives:
Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management.
Configure Cisco Unified Communications Manager to support on-cluster calling in a singe site deployment
Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls the PSTN
Configure Cisco Unified Communications Manager media resources, features, and voice mail integration

Module 1:  Introduction to Cisco Unified Communications Manager

• Lesson 1:  Understanding Cisco Unified Communications Manager Architecture
• Lesson 2:  Understanding Cisco Unified Communications Manager Deployment and Redundancy Options
• Lesson 3:  Installing and Upgrading Cisco Unified Communications Manager

Module 2:  Administration of Cisco Unified Communications Manager

• Lesson 1:  Understanding Cisco Unified Communications Manager Administration Options
• Lesson 2:  Managing Services and Initial Configuration of Cisco Unified Communications
• Lesson 3:  Managing User Accounts in Cisco Unified Communications Manager

Module 3:  Single-Site On-Net Calling

• Lesson 1:  Understanding Endpoints in Cisco Unified Communications Manager
• Lesson 2:  Configuring Cisco Catalyst Switches for Endpoints
• Lesson 3:  Implementing and Hardening IP Phones

Module 4:  Single-Site Off-Net Calling

• Lesson 1:  Implementing MGCP Gateways in Cisco Unified Communications Manager
• Lesson 2:  Configuring Cisco Unified Communications Manager Call-Routing Components
• Lesson 3:  Implementing Cisco Unified Communications Manager Digit Manipulation
• Lesson 4:  Implementing Calling Privileges in Cisco Unified Communications Manager
• Lesson 5:  Implementing Call Coverage in Cisco Unified Communications Manager

Module 5:  Implementation of Media Resources, Features and Applications

• Lesson 1:  Implementing Media Resources
• Lesson 2:  Configuring Cisco Unified Communications Manager User Features
• Lesson 3:  Configuring Presence-Enabled Speed Dials and Lists
• Lesson 4:  Integrating Cisco Unified Communications Manager with Voice-Mail Systems
• Lesson 5:  Implementing Cisco Unified Video Advantage

Labs:

• Cisco Unified Communications Manager Installation and Upgrade Discovery
• Exploring Cisco Unified Communications Manager Administration Options
• Configuring Cisco Unified Communications Manager Initial Settings
• Managing User Accounts in Cisco Unified Communications Manager
• Configuring Voice VLANs
• Implementing IP Phones
• Implementing MGCP Gateways
• Configuring Cisco Unified Communications Manager Call-Routing Components
• Implementing Digit Manipulation
• Implementing Calling Privileges in Cisco Unified Communications Manager
• Implementing Call Coverage in Cisco Unified Communications Manager
• Implementing Media Resources
• Configuring Cisco Unified Communications Manager User Features
• Configuring Presence-Enabled Speed Dials and Lists
• Integrating Cisco Unified Communications Manager to Voice-Mail Systems
• Enabling Cisco Unified to Video Advantage