Implementing Cisco Unified Messaging(IUM)

» Special note | Prerequisites | Audience | Skills taught | Course outline

Course code

IUM

Skill level

Intermediate

Duration

5 days

Modality

Course type

Public or Private

Dates

Price

$3395 plus tax

This course is given on these dates and locations:

Date	Location	Delivery type
July 23, 2012	Montreal	ILT	Enroll
July 23, 2012	Edmonton	ILT	Enroll
July 23, 2012	Ottawa, Ontario Toronto, Ontario Vancouver, British Columbia	UILT UILT UILT	Enroll Enroll Enroll
July 23, 2012	Quebec City	ILT	Enroll
July 23, 2012	Winnipeg	ILT	Enroll
July 23, 2012	Calgary	ILT	Enroll
July 23, 2012	Halifax	ILT	Enroll

This course provides students with the best practice information on how to administer, install, configure, operate, and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment, as well as lessons on Cisco Unity Connection. Students need a firm understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino. Students also need to be able to competently program at least one telephone switching equipment. Although not officially part of the CCVP track, this course is a suggested preprequisite to TUC.

Special note

The first two days of this course are made up of the AUM course.

Back to top

Prerequisites

You should have the following qualifications:
• Solid understanding of Microsoft Windows, Microsoft Exchange, or IBM Lotus Domino.
• Ability to competently program at least one telephone switching equipment (i.e., Cisco CallManager, NEC NEAX 2000 or 2400, Avaya Definity series, etc)

Back to top

Audience

This is an intermediate course for Channel Partners / Resellers, Customers, and Employees.
This is for students pursuing CCVP or Unity specializations.
Individuals pursuing CCIE Voice Certification.

Back to top

Skills taught

Upon completion of this course, you will be able to administer, install, configure, operate, and maintain a Cisco Unity system in either a stand-alone voice mail or unified messaging environment.

Back to top

Implementing Cisco Unified Messaging (IUM)

• An Overview of a Cisco Unified Communications System
• Unity Connection
• Cisco Unified Communications General Setup
• Unified Communications Subscribers: A Complete Reference
• Unified Communications System Monitoring and Maintenance

Back to top