Cisco Unity Design and Networking(CUDN)

» Special note | Prerequisites | Audience | Skills taught | Course outline

Course code

CUDN

Skill level

Intermediate

Duration

4 days

Modality

Course type

Public or Private

Dates

Price

$2695 plus tax

March 29, March 30, March 31, April 01

This course is given on these dates and locations:

Date	Location	Delivery type
March 19, 2012	Halifax	ILT	Enroll
March 19, 2012	Montreal	ILT	Enroll
March 19, 2012	Quebec City	ILT	Enroll
April 02, 2012	Montreal	ILT	Enroll
April 02, 2012	Calgary	ILT	Enroll
April 02, 2012	Ottawa, Ontario Toronto, Ontario Vancouver, British Columbia	UILT UILT UILT	Enroll Enroll Enroll
April 02, 2012	Quebec City	ILT	Enroll
April 02, 2012	Edmonton	ILT	Enroll
April 02, 2012	Halifax	ILT	Enroll
May 22, 2012	Edmonton	ILT	Enroll
May 22, 2012	Halifax	ILT	Enroll
May 22, 2012	Montreal	ILT	Enroll
May 22, 2012	Calgary	ILT	Enroll
May 22, 2012	Quebec City	ILT	Enroll
May 22, 2012	Ottawa, Ontario Toronto, Ontario Vancouver, British Columbia	UILT UILT UILT	Enroll Enroll Enroll

This course focuses on the design of sustainable, complex Unity solutions based upon customer requirements. Topics of study include infrastructure components affecting unity design, large-scale voicemail only systems, Cisco Unity deployment models, and voicemail interoperability. Upon completion of this course, students will be able to confidently provide designs for customers that meet the criteria of being sustainable and reducing post-deployment support requirements. It is highly recommended that students complete IUM and CIPT1 prior to enrollment. Students also need to understand the product installation and configuration procedures for deploying those solutions. Microsoft skills in Active Directory, SQL, Exchange and Windows, and Windows server are also recommended. This course is ideal for engineers responsible for designing sustainable, complex Unity solutions.

Special note

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Prerequisites

Students should have attended the following courses (or have equivalent knowledge):
• IUM
• CIPT1
Students also need to understand the product installation and configuration procedures for deploying those solutions. Microsoft skills in Active Directory, SQL, Exchange and Windows and Windows server are also recommended.

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Audience

This is an intermediate course for Design and Sales Engineers.

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Skills taught

After completing this course, the student should be able to:
• Explain the impact of different messaging environments (Domino/MS) upon a Unity design.
• Design a large voicemail solution.
• Network Unity with legacy voicemail systems.
• Explain approved Cisco Unity deployment models.
• Apply a repeatable design methodology.
• Design solutions that meet specific customer needs.
• Design solutions that interoperate with legacy voicemail systems

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Cisco Unity Design and Networking (CUDN)

Module 1: Cisco Unity Design Process - Presales

Lesson 1: Messaging Product Overview
Lesson 2: Determining Customer Requirements
Lesson 3: Understanding Cisco Unity Configurations and Messaging Models
Lesson 4: Using Active Directory and Exchange 2000 or 2003 in Cisco Unity Design
Lesson 5: Designing with the Directory and Mailstore in Domino
Lesson 6: Understanding the Role of Telephony Components in Cisco Unity Design
Lesson 7: Developing a Preliminary Design and Budget

Module 2: The Design Process - Planning

Lesson 1: Analyzing Requirements
Lesson 2: Understanding Infrastructure Considerations
Lesson 3: Understanding Capacity-Planning Considerations
Lesson 4: Resolving Dial Plan Issues
Lesson 5: Understanding Bandwidth Provisioning Issues

Module 3: Final Design and Implementation

Lesson 1: Developing a High-Level Design
Lesson 2: Developing a Low-Level Design
Lesson 3: Developing an Implementation Plan
Lesson 4: Providing Cutover Support and Optimization

Module 4: Migrating Voice Mail to Unified Messaging and Interoperability

Lesson 1: Migrating from Voice Mail to Unified Messaging
Lesson 2: Designing VPIM Solutions
Lesson 3: Understanding Cisco Unity Bridge and Avaya Interoperability
Lesson 4: Designing Cisco Unity Bridge and Avaya

Labs:

Case Study 1-1: Understanding the Preliminary Design Process
Case Study 2-1: Conducting Usage Analysis and Site Survey at LRS
Case Study 3-1: Developing the High and Low-Level Design
Case Study 4-1: Configuring Cisco Unity Bridge Networking at LRS

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