Implementing Cisco IOS Unified Communications Part 2(IIUC2)

» Special note | Prerequisites | Audience | Skills taught | Course outline

Course code

IIUC2

Skill level

Intermediate

Duration

5 days

Delivery type

Instructor-Led Training

Course type

Public

Dates

Price

$3195 plus tax

April 12, April 13, April 14, April 15, April 16

This course is given on these dates and locations:

Date	Location	Delivery type
October 18, 2010	Ottawa	Instructor-Led Training
October 25, 2010	Quebec City	Instructor-Led Training
October 25, 2010	Montreal	Instructor-Led Training
November 01, 2010	Toronto	Instructor-Led Training
November 15, 2010	Edmonton	Instructor-Led Training
November 15, 2010	Calgary	Instructor-Led Training
November 29, 2010	Vancouver	Instructor-Led Training
December 06, 2010	Vancouver	Instructor-Led Training

Students will learn to install Cisco Unified Communications Manager Express and Cisco Unity Express, with support for both SCCP and SIP endpoints, Unified Call Connector, Call Connector Mobility, and PSTN Calling. In addition, performance monitoring and maintenance tasks are explored as well as configuring Unified Messaging Gateway and troubleshooting. IIUC strongly recommended as a prerequisite.

Special note

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Prerequisites

ICND1 and IIUC suggested.

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Audience

This is an intermediate course for:
Network professionals who install, configure, and manage Cisco IP Telephony express solutions.
Those pursuing Cisco IP Communications Express Specialist Certification.

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Skills taught

Upon completing this course, the learner will be able to meet these overall objectives:
• Configure the basic features and functionality of Cisco Unified Communications Manager.
• Express to support IP phones, analog voice interfaces, digital voice interfaces, VoIP dial peers, digit manipulation, class of service, network management, and capturing Call Detail Records.
• Configure advanced Cisco Unified Communications Manager Express features for both SIP and SCCP phones.
• Implement hardware and software media resources: transcoding, conferencing, and music on hold 2 Implementing Cisco IOS Unified Communications Part 2 (IIUC2) v1.0
• Implement Cisco Unified CallConnector Mobility server to track Cisco Unified Communications Manager Express phones and PSTN connections, provide single number reach services, and integrate call control through Windows add-ins.
• Configure Cisco Unity Express: users, groups, voice mailboxes, Instant Messaging, VoiceView, notification, Live Record, Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express.
• Extend Cisco Unity Express by configuring a Unified Messaging Gateway to simplify VPIM networking between Cisco Unity Express

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Implementing Cisco IOS Unified Communications Part 2 (IIUC2)

Module 1: Review of Cisco Unified Communications Manager Express Fundamentals
Module 2: Configuration of Cisco Unified Communications Manager Express Features
Module 3: Configuration of New Cisco Unified Communications Manager Express Features
Module 4: Implement Media Resources Overview
Module 5: Implement Cisco Unified CallConnector and Cisco Unified CallConnector Mobility
Module 6: Cisco Unity Express Voice Mail and AutoAttendant Configuration
Module 7: Cisco Unity Express VPIM Networking and Cisco Unified Messaging Gateway
Module 8: Troubleshooting Cisco IOS Software-Based Unified Communications

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